By submitting cards to FLUX, you authorize us to inspect, grade, encapsulate, document, and return them under these terms.
Grading service
FLUX Grading Company provides trading-card inspection, grading, encapsulation, certificate records, and related services. Computerized inspection assists our process, and a trained grader reviews the card before a final grade is assigned.
Card grading involves professional judgment. A FLUX grade is our opinion of a card’s condition at the time of grading. It is not a guarantee of authenticity, market value, future value, or agreement with another grading company unless a specific service expressly says otherwise.
Your submission
You confirm that you own the submitted cards or have authority to submit them. The card list and contact information you provide must be complete and accurate. Keep your submission number with the package so FLUX can match the cards to your order.
FLUX may decline or return cards that are unsafe to handle, prohibited by law, materially different from the submission record, or unsuitable for the selected service. Cards that appear altered, counterfeit, trimmed, restored, or otherwise ineligible may receive a qualified result or no numerical grade. Evaluation fees may still apply because the inspection work was performed.
Payment and turnaround
Payment is due before cards are shipped unless FLUX agrees otherwise in writing. Prices, minimum quantities, taxes, and shipping charges displayed at checkout apply to the order.
Turnaround begins after the package is delivered, matched to the submission, and checked into the FLUX system. Published turnaround times are estimates and do not include shipping transit. Unusual volume, payment issues, card research, weather, carrier interruptions, or events outside reasonable control may cause delays.
Shipping and custody
You are responsible for securely packing cards and shipping them to the exact address in the paid-order confirmation. Use tracking and insurance appropriate for the cards’ value. Risk during shipment to FLUX remains with the sender until confirmed delivery.
FLUX will return completed cards to the address supplied with the order. You are responsible for keeping that address current before return shipment. Carrier delays, routing errors, and loss occurring outside FLUX custody are handled with the carrier, although FLUX will provide reasonable documentation when available.
Grades, labels, and certificates
FLUX may photograph or scan submitted cards and create a public verification record containing card identification, grade, subgrades, certification number, and slab imagery. Certificate information may remain available after the physical card changes ownership.
Minor variations in labels, holders, imaging, and presentation may occur. Report a suspected labeling or data-entry error promptly so FLUX can review the record.
Responsibility for cards
FLUX uses reasonable care while cards are in its custody. FLUX is not an insurer. To the extent permitted by law, responsibility for a verified direct loss or physical damage caused while a card is in FLUX custody will not exceed the lesser of the card’s reasonable fair-market value immediately before the event or the declared value supplied with the submission.
FLUX is not responsible for changes caused by pre-existing defects, unstable materials, normal handling required for inspection, concealed damage, improper packaging, or circumstances outside reasonable control. Nothing in these terms limits rights that cannot legally be limited.
General terms
These terms, together with the policies linked below and the order confirmation, form the agreement for the service. If one provision is unenforceable, the remaining provisions continue to apply. Kentucky law governs the agreement, without overriding mandatory consumer protections that apply where you live.
FLUX may update these terms for future submissions. The version in effect when an order is submitted governs that order. Questions may be sent to support@fluxgrading.com.